Terms and Conditions | Virtivo LLC

Terms and Conditions

Last Updated: January 1, 2025

1. Acceptance of Terms

By accessing or using the Virtivo LLC website ("Site") or our omni-channel platform ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use our Services.

These Terms apply to all visitors, users, and others who access or use our Services. By using our Services, you represent that you are at least 18 years old or the legal age of majority in your jurisdiction.

2. Description of Services

Virtivo LLC provides AI-powered omni-channel solutions including but not limited to:

  • Customer journey orchestration across web, mobile, social, and IoT
  • Real-time data synchronization and analytics
  • Conversational AI and chatbot solutions
  • Enterprise-grade security features
  • Integration with third-party platforms

We reserve the right to modify or discontinue any Service at any time without notice.

3. User Responsibilities

When using our Services, you agree to:

  • Provide accurate and complete information when creating an account or contacting us
  • Maintain the confidentiality of your account credentials
  • Comply with all applicable laws and regulations
  • Not engage in unauthorized use of our systems or content

Prohibited Activities

You may not:

  • Use our Services for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Reverse engineer, decompile, or disassemble any part of our Services
  • Use our Services to transmit viruses or malicious code

4. Intellectual Property

All content on this Site, including text, graphics, logos, and software, is the property of Virtivo LLC or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission. The Virtivo name and logo are trademarks of Virtivo LLC.

5. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

By using our Services, you consent to our collection and use of data as described in the Privacy Policy.

6. Third-Party Services

Our Services may integrate with or link to third-party services. We are not responsible for:

  • The content or practices of third-party services
  • Any damages or losses caused by third-party services
  • The accuracy of data provided by third parties

7. Disclaimers and Limitations

Service Availability

Our Services are provided "as is" and "as available." We do not guarantee that the Services will be uninterrupted or error-free.

Limitation of Liability

To the maximum extent permitted by law, Virtivo LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services.

AI-Generated Content

Our AI-powered features provide insights based on available data. These outputs should not be considered as professional advice (legal, financial, medical, etc.).

8. Termination

We may suspend or terminate your access to our Services at any time for violation of these Terms or for any other reason at our discretion.

You may stop using our Services at any time.

9. Governing Law

These Terms shall be governed by the laws of the State of Wyoming, USA, without regard to its conflict of law provisions.

Any disputes shall be resolved in the state or federal courts located in Sheridan County, Wyoming.

10. Changes to Terms

We may update these Terms from time to time. We will notify users of significant changes through our website or by email.

Your continued use of our Services after changes constitutes acceptance of the updated Terms.

11. Contact Information

For questions about these Terms, please contact us at:

Virtivo LLC
30 N Gould St
Sheridan, WY 82801
Email: legal@virtivollc.com
Phone: +1 (307) 998-2284